Question 1

WHAT ARE YOUR NEW COVID-19 POLICIES?

Accepted Answer

We take pride in keeping you safe. We have establish private game rooms were you and your group will have the escape room to yourself. The Game Master will not be in the room with you during the game, however he or she will be monitoring your experience on surveillance and will be able to help you with clues throughout the game, should you need it.

We have placed more time in between adventures to conduct thorough sanitization of each axe throwing games/escape room games.

Question 2

DO I NEED TO BOOK AN APPOINTMENT TO PLAY?

Accepted Answer

We currently offer walk-in and online bookings, but it is highly preferred that you either book online or call to reserve your time slot. When you book online, your party’s slots are reserved for the time that you choose to play.

Question 3

HOW DO I MAKE A RESERVATION?

Accepted Answer

You can book your in-person axe throwing/escape room reservation or online by clicking “Book Online!” and choosing your game and time.  We accept Visa, Master Card, American Express, and Discover. If you need assistance, feel free to call us during our business hours and we can help you with your reservation. Parking is FREE!

Question 4

DO YOU HAVE A MILITARY/VETERAN/FIRST RESPONDER DISCOUNT?

Accepted Answer

Yes we do! Active military, veterans, and first responders receive 10% off their in-store reservation purchase with a valid ID shown to the cashier at checkout. If you are trying to reserve an escape room or an axe lane with the discount please give us a call during our business hours to make that reservation for you or just walk-in as the discount cannot be applied to an online reservation order. Just remember to bring your valid ID!

Question 5

WHAT TIME SHOULD I ARRIVE?

Accepted Answer

Please arrive 15 minutes before your scheduled slot time. When you arrive, your group will be given pre-game instructions on how to play and your game time will begin immediately afterwards. If you arrive late, you will not have the full game time to play, as the game end time does not change.  No refunds are given for late, missed, or canceled games.

Question 6

CAN I CHANGE OR CANCEL MY RESERVATION?

Accepted Answer

All reservations and sales are final.  No refunds are given for late, missed, or canceled reservations. Should your group need to reschedule or cancel for any reason, 24 hours' notice must be provided in order to receive a refund for your reservation.

Question 7

DO I NEED TO BRING ANYTHING WITH ME?

Accepted Answer

You do not need to bring anything with you, we do however recommend wearing comfortable clothing and comfortable shoes.

Question 8

HOW MANY PEOPLE CAN BE IN A ROOM?

Accepted Answer

Each room has a specified player capacity. A minimum of 2 players is required in order to play.

Question 9

WILL I REALLY BE LOCKED IN THE ROOM?

Accepted Answer

No. You can exit the game room at any time.

Question 10

IS THERE AN AGE REQUIREMENT FOR AXE THROWING/ESCAPE GAMES?

Accepted Answer

Yes. Anyone is welcome to enter the facility, but you must be at least 12 years of age in order to throw axes. For escape rooms it is up to the parent or guardian of the group.  Anyone 17 years of age and younger will need to have a parent/guardian present. All participants under the age of 17 must have a waiver signed by a parent or legal guardian.

Question 11

IS THE ESCAPE ROOMS HANDICAP ACCESSIBLE?

Accepted Answer

While our facility is handicap accessible, not all of the props or the entirety of our rooms are. Should you need special assistance during your game, our Game Masters will be happy to assist you. Feel free to call us for details regarding specific game room accommodations.

Question 12

DO YOU ALLOW OUTSIDE FOOD?

Accepted Answer

We do allow outside food to be brought in. Though we also do have a concession stand with snacks, nachos, water, and soda cans for sale. We have also partnered with Bistro Grill and Brother's Pizza that provide variety of entrees ranging from wings, wraps, mozzarella sticks, fries, and burgers. We do have menus for those restaurants in house as well that are available upon request.

Question 13

DO YOU ALLOW ALCOHOL?

Accepted Answer

For Axe Throwing we are BYOB for Beer and Wine ONLY! Drink and play responsible! No beverages are allowed in the Escape Rooms.

Question 14

ARE THERE RULES I HAVE TO FOLLOW FOR THE AXE THROWING ROOM?

Accepted Answer

YES! Axe Throwing Rules
​
 • NO OPEN TOED SHOES!
 • No throwing axes until an Axpert teaches you correct technique.
 • Participant must obey directions of Axpert at all times.
 • No throwing axes when Axpert is not present.
 • No holding axes until it is your turn to throw.
 • NO horse play while on the range.
 • Don't be an Axehole!

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